Ordering & Cancellation Policy

Last updated: [Month Day, Year]

1. How Ordering Works

When you submit an order through our website, it is sent directly to the restaurant. A staff member reviews every order — submitting an order online means it has reached us, not that it has been accepted yet. If you don't hear from us and your pickup time is approaching, please call the restaurant to confirm.

2. Pickup Only

Orders placed through our website are for in-restaurant pickup only. [Owner to confirm if delivery is ever offered and update this section.]

3. Order Confirmation

There is a difference between your order reaching our system and the restaurant accepting it. If you're unsure whether your order was received or is being prepared, please call us directly at 732-317-3394.

4. Changing or Cancelling an Order

We do not currently offer online order changes or cancellations. To change or cancel an order after submitting it, please call the restaurant as soon as possible. We'll do our best to accommodate changes if your order hasn't already been started.

5. Item Availability & Substitutions

Occasionally an item may sell out or become unavailable after you've submitted an order. If this happens, we will try to contact you using the phone number provided to discuss a substitution or adjust your order. We will not substitute an item without trying to reach you first.

6. Payment & Tax

Payment is collected in person at the restaurant at the time of pickup. Applicable New Jersey sales tax will be added to your total.

7. Order Accuracy

Please double-check your items and quantities before submitting your order. Contact us right away if you notice a mistake after submitting.

8. Contact Us

La Frontera Caribeña
90 Remsen Ave., New Brunswick, NJ 08901
732-317-3394

Also see our Terms of Service and Allergen & Food Disclaimer.